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Registration Card

Select the Register Card option from the Reservation screen Options menu to print a single registration card for the current reservation. (The Reservation Options menu is accessible from the Reservation screen or from the Reservation Search screen.) This is especially useful for walk-in guests, where the reservation and check-in procedures occur at the same time.

Select the card or cards you wish to print for the current reservation by clicking in the X column; or, use the up and down arrow keys to scroll through the list and press the spacebar to make your selection.  When you have made your choice, select the Print button to print the registration cards on the local printer.

Note: When printing the registration card for checked out reservations, the details on the registration card will be based on the information found on the reservation at the time of check out.

X. An X in this column indicates that this type of registration card has been selected for printing.

Registration Card. The name of the report file for the registration card.

Description. Description of the registration card.

Note: A prompt gives you the option of printing a registration card for the guest at check in time if the Reservation application setting Print Registration at Check In is set to PROMPT.

Electronic Signature Capture

Note: Orion's eSigner software requires Orion esigner v7.3 or higher and Acrobat 7 or higher on the tablet PC/workstation for this functionality to work properly.

Orion's eSigner software requires Orion esigner for PC v7.3 or higher and Acrobat 7 or higher on the workstation for this functionality to work properly with a payment device. Currently the ability to display information from registration card on the payment device exists with sample registration card only.

When the OPP_OSSC Electronic Signature Capture add-on license is active and the General>Electronic Signature Capture application function is set to Y, a property has the ability to capture an electronic signature for a registration card using a tablet PC with Orion eSigner software installed, or a similar device, and create a secure encrypted file. The Electronic Signature Capture functionality is located from the Front Desk>Arrivals>Reg. Card or Reservations>Update Reservations>Options>Register Card. The default registration card to use is determined by the General>Default Electronic Registration Card application setting.

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E-File. The E-File button is available when an Electronic Registration Card is selected with an (X) on the Registration Card screen. Selecting the E-File button allows a user to generate a or another electronic registration card for the guest. Should this be another electronic registration card for a guest, this card will overwrite the existing electronic registration card.

Note: The E-File button is not available for checked out reservations. If the reservation is checked out, you may select the Print button to retrieve and print the electronic registration card.

Tablet PC

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Payment Device

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Capturing the Electronic Signature Using the Reg. Card Button on the Arrival Screen

Capturing the Electronic Signature using Reservation Options>Registration Card Option

Capturing the Electronic Signature on the Registration Card During the Check In Process

When the Electronic Signature is Captured

Cancellation or Error in the Electronic Signature Process

Cancelling the Check In of a Guest for Whom an Electronic Signature Has Been Captured

What Happens If the General>Default Electronic Registration Card Application Setting is Blank

Electronic Signature Capture Functionality

The following is an overall process outline on how the Electronic Signature Capture functionality works between the OPERA software and ORION software.

  1. A unique identifier for the OPERA session. This will be the same unique identifier that was passed from OPERA to ORION as a command line argument.
  2. The name of the .REC file and its location on the local workstation/tablet PC so the OPERA can retrieve it and upload it to the storage area on the application server. The encrypted file that ORION creates will have a naming format of reg_card_<resv_name_id>.rec.

The Electronic Registration Card can be printed from OPERA.

Retrieving and Printing the Electronic Registration Card

Electronic registration cards can only be retrieved and printed when the electronic signature has been captured, encrypted, and the .REC file has been stored on OPERA's application server. The Electronic Registration Card can then be accessed and printed from the Reservations>Update Reservations>Options>Register Card menu option after the guest has checked in.

Highlighting the Electronic Registration Card and selecting the Print starts up ORION's ePrinting software. With the ePrinting software running, OPERA provides the URL path where the .REC file is stored and the name of the printer configured for the registration card from OPERA's print task. ORION's ePrinting software retrieves the .REC file, performs a decryption on the file, and sends it to the printer defined by the URL. The printer that is send as a part of the URL to Orion should be locally installed on the tablet PC for the Orion's ePrinting software to find that printer and print the electronic registration card.

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See Also